Terms and Conditions of Service

By accessing or using the services provided by eSIMStar ("we", "our", "us"), including but not limited to purchasing or activating eSIM data plans ("Services"), you ("User", "you", "your") agree to comply with these Terms of Service ("Agreement"). If you do not agree with any part of this Agreement, you must not use our Services.

1. Service Description

eSIMStar offers digital eSIM data plans for use on compatible devices. Our Services are provided on a prepaid basis and are designed for lawful use in accordance with the terms outlined herein.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old or have the consent of a legal guardian.
• Use a device that is compatible with eSIM technology.
• Provide accurate and complete information during the registration and activation process.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Prohibited Uses

You agree not to use our Services for any unlawful or prohibited activities, including but not limited to:

• Engaging in fraudulent activities.
• Reselling or distributing eSIM profiles without authorization.
• Using the Services in a manner that disrupts or interferes with the network or other users.

5. Service Limitations

While we strive to provide uninterrupted Services, we do not guarantee continuous availability. Our Services may be subject to limitations, delays, and other issues inherent in the use of the internet and electronic communications.

6. Charges and Payment

All Services are prepaid.

• Prices are listed in Australian Dollars (AUD) and include applicable taxes unless otherwise stated.
• Payment is due at the time of purchase. Failure to provide payment may result in the suspension or termination of Services.

7. Refunds and Cancellations

Due to the nature of digital products, all sales are final. We do not offer refunds or cancellations once an eSIM profile has been delivered or activated, except as required by applicable consumer protection laws.

8. Termination

We may suspend or terminate your access to our Services at our sole discretion, including but not limited to situations where:

• You breach any terms of this Agreement.
• We are required to do so by law or regulatory authority.
• We determine that your use of the Services poses a risk to our network or other users.

9. Limitation of Liability

To the maximum extent permitted by law, eSIMStar shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our Services, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless eSIMStar, its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of the Services or violation of this Agreement.

11. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal information. By using our Services, you consent to the practices described in the Privacy Policy.

12. Governing Law

This Agreement is governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in Australia.

13. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on our website, and the revised terms will take effect immediately upon posting. It is your responsibility to review these terms periodically.

14. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:
eSIMStar
Email: [email protected]
Website: www.esimstar.com